l89x Complete Terms and Conditions

The following words and phrases used in these terms and conditions carry specific meanings. These definitions apply throughout the entire document.

The eligibility requirements listed below must be met to register and use the l89x platform.

Registration Eligibility

• The applicant must be at least 21 years of age
• A user may open one account only
• All information must be truthful, complete and current
• Accounts must be operated by the account holder in their own name; playing on behalf of a third party is prohibited
• At least one active payment method (bKash, Nagad, Rocket, Upay or bank) must be held

Grounds for Disqualification

• If multiple accounts are found belonging to the same person
• Providing false information during identity verification
• Violation of any clause of these terms and conditions
• If evidence of fraud or manipulation is found

Providing accurate and complete personal information is mandatory to open an account on l89x. The member is responsible for ensuring the security of their account.

Information Required at Registration

• Full legal name (as per national identity card)
• Date of birth
• Valid mobile number (Bangladeshi)
• Email address
• Details of preferred payment method

Password and Security

Members are required to keep their account password completely confidential. The password must never be shared with any third party. If unauthorised access to the account is suspected, l89x support must be notified immediately. The member bears responsibility for all activity that takes place on their account.

As a secure and reliable platform, l89x reserves the right to verify the identity of all members. Completing the KYC process may be required before withdrawals can be made.

Required KYC Documents

• National Identity Card (NID) or passport (clear photos of both sides)
• Selfie (holding the identity document)
• Bank statement or proof of mobile banking transactions (where applicable)
• Proof of address (utility bill or bank statement — no older than 3 months)

Verification Process

The l89x support team will complete verification within a maximum of 24–48 hours after documents are received. Withdrawals may be suspended until the KYC process is complete.

l89x supports the most popular payment methods in Bangladesh. All transactions are secured by SSL encryption technology.

Deposit Terms

• Deposited funds must come from a payment account registered in your own name
• Payment methods registered in a third party's name may not be used
• The minimum deposit amount across all payment methods is ৳100
• Use the correct reference number when making a deposit

Withdrawal Terms

• The minimum withdrawal amount is ৳500
• Withdrawals will only be processed to the same payment method used for the deposit
• Wagering requirements must be met before bonus funds can be withdrawn
• Withdrawals may be suspended if KYC verification has not been completed
• l89x reserves the right to delay or suspend withdrawals if fraud is suspected

All bonus and promotion offers from l89x are provided under specific conditions. Claiming a bonus means you have accepted these terms.

Welcome Bonus

General Bonus Terms

• Each bonus offer has a specific validity period; unused bonuses will be cancelled after expiry
• Winnings from bets placed with bonus funds will first be applied toward meeting the wagering requirement
• More than one welcome bonus cannot be claimed at the same time
• If evidence of bonus abuse is found, the bonus and associated winnings will be confiscated
• l89x reserves the right to modify, suspend or cancel any bonus offer
• The l89x VIP program has four tiers — Bronze, Silver, Gold and Platinum — each with special cashback benefits

VIP Cashback Benefits

l89x VIP members enjoy weekly cashback: up to 0.3% at Bronze tier, up to 0.6% at Silver tier, up to 0.9% at Gold tier and up to 1.2% at Platinum tier. The cashback amount is determined based on each week's activity.

Adhering to the following policies while playing games on l89x is mandatory. We use the latest technology to ensure fair play.

Betting Rules

• A confirmed bet cannot be cancelled or changed
• If a game is disrupted due to a technical fault, l89x reserves the right to refund the bet amount
• l89x reserves the right to investigate if suspicious or unusual betting patterns are detected
• In sports betting, official results will be considered final

Casino Games

l89x offers games from leading software providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming and Ezugi. All games are tested and certified fair by independent auditors.

Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), American football, golf and various other sports. l89x reserves the right to change odds at its discretion.

The following activities are completely prohibited on the l89x platform. Violating these prohibitions will result in permanent account closure and all balances may be confiscated.

• Creating multiple accounts or playing on behalf of multiple persons
• Bonus Abuse — using tactics to circumvent bonus terms
• Using automated software, bots or scripts
• Money laundering or depositing funds from illegal sources
• Any attempt to manipulate game outcomes
• Colluding with other members to deceive the platform
• Exploiting technical vulnerabilities of the platform
• Operating an account on behalf of a minor

l89x believes that gaming should be a source of enjoyment. We encourage all members to play responsibly and are committed to supporting those who experience problem gambling.

Self-Control Tools

• Set deposit limits (daily, weekly, monthly)
• Set betting limits
• Option to temporarily or permanently exclude yourself (Self-Exclusion)
• Cool down your account for a set period (Cooling-off Period)
• Reality Check — reminders to pause after a set amount of play time

For more information on responsible gaming, visit our Responsible Gaming page.

l89x places the highest importance on protecting members' personal information. All data is kept secure using SSL encryption and modern security technology.

Data Collection & Use

• Personal information is collected for registration and KYC verification purposes
• Information is used for transaction verification and fraud prevention
• Information may be used to send relevant promotional content
• Information may be shared with third parties to meet legal obligations

For more details, please read our Privacy Policy.

Both l89x and members have the right to close an account at any time. The conditions and process for closure are detailed below.

Closure at Member's Request

• Requests can be made via live chat or email
• Any pending withdrawals will be settled before closure
• Any active bonuses will be cancelled

Closure or Suspension by l89x

• In the event of a terms violation, the account may be closed without prior notice
• If prohibited activity is proven, the account balance may be forfeited
• Accounts may be suspended after extended inactivity — contact support to reactivate

The following clauses define the legal relationship between l89x and members. Please read them carefully.

Limitation of Liability

• l89x is not liable for losses caused by technical errors, server outages, or internet issues
• l89x is not liable for losses resulting from unauthorized access to a member's account
• Maximum liability is limited to the member's active account balance

Changes to Terms

l89x reserves the right to modify these terms and conditions at any time. Notice will be posted on the website before changes take effect. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Contact & Complaints

For any matter related to these terms or your account, contact us via our 24/7 live chat support or email ([email protected]).

Entire Agreement

These terms and conditions constitute the entire agreement between l89x and members and supersede any prior oral or written understanding. If any part of this document is found to be legally unenforceable, the remaining provisions will continue in full effect.